Legal

Acceptable Use Policy (AUP)

Effective Date: August 2026

This Acceptable Use Policy ("Policy") outlines the rules, responsibilities, and acceptable standards governing the use of the AI312TEC website, digital platforms, online services, customer portals, downloadable resources, and any related products or services provided by AI312TEC.

By accessing or using our website or services, you agree to comply with this Acceptable Use Policy. If you do not agree with any part of this Policy, you should discontinue use of our website and services immediately.

1.Purpose

The purpose of this Acceptable Use Policy is to ensure that AI312TEC's digital services are used in a lawful, ethical, secure, and responsible manner that protects:

  • Our customers
  • Our partners
  • Our employees
  • Our infrastructure
  • Our intellectual property
  • Other website users
  • The cybersecurity of our systems

2.Scope

This Policy applies to anyone accessing or using:

  • The AI312TEC website
  • Customer portals
  • Demonstration environments
  • Downloadable content
  • Documentation
  • Knowledge Center resources
  • Technical documentation
  • Online forms
  • Contact forms
  • Support requests
  • Marketing resources
  • Any digital service provided by AI312TEC

3.Acceptable Use

Users may access our website and services only for legitimate business, educational, informational, or evaluation purposes.

Permitted use includes:

  • Learning about our services
  • Requesting product demonstrations
  • Contacting our team
  • Downloading publicly available resources
  • Reading technical documentation
  • Accessing educational materials
  • Registering for webinars or events
  • Requesting cybersecurity consultations
  • Exploring technology solutions

Users are expected to act responsibly, professionally, and in accordance with all applicable laws.

4.Prohibited Activities

Users must not use AI312TEC's website or services to:

  • Violate any applicable law or regulation.
  • Engage in fraudulent activity.
  • Conduct unauthorized penetration testing.
  • Perform vulnerability scanning without written authorization.
  • Attempt to bypass authentication mechanisms.
  • Gain unauthorized access to systems or accounts.
  • Distribute malware, ransomware, spyware, viruses, or malicious code.
  • Launch denial-of-service (DoS or DDoS) attacks.
  • Attempt credential stuffing or brute-force attacks.
  • Interfere with website availability or performance.
  • Upload harmful software.
  • Exploit security vulnerabilities.
  • Harvest user information.
  • Attempt privilege escalation.
  • Reverse engineer proprietary software where prohibited.
  • Circumvent security controls.
  • Misuse artificial intelligence services.
  • Use automated tools to overload our infrastructure.
  • Use bots to scrape protected content without permission.

5.Cybersecurity Activities

AI312TEC strongly supports ethical cybersecurity research.

However, users may not:

  • Test our systems without authorization.
  • Probe our infrastructure.
  • Exploit vulnerabilities.
  • Perform reconnaissance.
  • Scan network services.
  • Attempt privilege escalation.
  • Capture network traffic.
  • Conduct social engineering against our employees.
  • Attempt phishing attacks.
  • Introduce malicious payloads.

Any authorized security testing must be conducted only under a written agreement with AI312TEC.

6.Artificial Intelligence Usage

Where AI-powered services are provided, users agree not to:

  • Generate illegal content.
  • Produce malicious code.
  • Develop malware.
  • Create phishing material.
  • Automate cyberattacks.
  • Circumvent security controls.
  • Abuse AI systems.
  • Submit harmful prompts.
  • Attempt prompt injection attacks.
  • Manipulate AI models.
  • Use AI services for unlawful purposes.

AI-generated outputs remain subject to human review and should not be relied upon as the sole basis for business or security decisions.

7.Intellectual Property

Users shall not:

  • Copy proprietary material.
  • Redistribute documentation.
  • Reproduce website content.
  • Modify copyrighted material.
  • Remove copyright notices.
  • Misrepresent ownership.
  • Publish proprietary documentation without authorization.

All intellectual property remains the exclusive property of AI312TEC or its licensors.

8.User Accounts

Where user accounts are available, users are responsible for:

  • Maintaining password confidentiality.
  • Protecting authentication credentials.
  • Using Multi-Factor Authentication where available.
  • Reporting unauthorized access immediately.
  • Keeping account information accurate.
  • Preventing unauthorized account sharing.

Users remain responsible for all activities conducted under their accounts.

9.Data Protection

Users agree not to:

  • Upload unlawful personal data.
  • Process personal information without authorization.
  • Share confidential information improperly.
  • Violate GDPR or other applicable privacy laws.
  • Access information belonging to other users.

All users must respect applicable data protection legislation.

10.Website Security

To maintain the integrity of our services, users must not:

  • Attempt to bypass security mechanisms.
  • Modify website code.
  • Interfere with system logging.
  • Inject malicious scripts.
  • Abuse APIs.
  • Manipulate cookies.
  • Tamper with authentication sessions.
  • Circumvent rate-limiting controls.

Any suspicious activity may be investigated and reported to the appropriate authorities.

11.Monitoring

AI312TEC reserves the right to monitor website activity in order to:

  • Detect cyber threats.
  • Investigate security incidents.
  • Prevent abuse.
  • Maintain service availability.
  • Protect users.
  • Enforce this Policy.

Monitoring is performed in accordance with applicable privacy and data protection laws.

12.Reporting Security Issues

If you discover a potential security vulnerability affecting AI312TEC, we encourage responsible disclosure.

Please report security issues through our designated Responsible Disclosure process rather than publicly disclosing the vulnerability.

We appreciate ethical security research conducted responsibly and in good faith.

13.Consequences of Policy Violations

Violations of this Policy may result in one or more of the following actions:

  • Suspension of access.
  • Permanent account termination.
  • Blocking of IP addresses.
  • Removal of submitted content.
  • Termination of services.
  • Investigation of incidents.
  • Legal action.
  • Notification of law enforcement authorities where appropriate.

AI312TEC reserves the right to determine the appropriate response based on the nature and severity of the violation.

14.Third-Party Services

Our website may integrate with services provided by third parties.

Users must also comply with the applicable terms and policies of those third-party providers when interacting with such services.

AI312TEC is not responsible for the acceptable use policies of third-party platforms.

15.Changes to this Policy

AI312TEC reserves the right to update this Acceptable Use Policy at any time.

The latest version will always be published on our website together with its effective date.

Continued use of our website after updates constitutes acceptance of the revised Policy.

16.Governing Law

This Acceptable Use Policy shall be governed by and interpreted in accordance with the laws of the Hellenic Republic and applicable European Union legislation.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts of Greece.

17.Contact Information

If you have any questions regarding this Acceptable Use Policy, or if you wish to report abuse, misuse, or suspected security incidents, please contact us.

AI312TEC

Email: info@ai312tec.com

Website: www.ai312tec.com