Privacy Policy

The Data Controller responsible for processing your personal information is:

AI312TEC

Technology • Artificial Intelligence • Cybersecurity • Digital Transformation

Email: info@ai312tec.com

Website: www.ai312tec.com

Depending on how you interact with our website and services, we may collect the following categories of information.

• Full Name
• Business Email Address
• Telephone Number
• Company Name
• Job Title
• Business Address

When requesting demonstrations, consulting services, cybersecurity assessments, or technical support, we may collect information relating to:

• Organization Name
• Industry Sector
• Company Size
• Business Requirements
• Technology Environment
• Security Objectives

We automatically collect certain technical information, including:

• IP Address
• Browser Type
• Operating System
• Device Information
• Language Preferences
• Time Zone
• Session Information
• Website Navigation Data
• Log Files
• Referring URLs

When you contact us through our website, email, telephone, webinars, events, or contact forms, we may collect:

• Messages
• Support Requests
• Sales Inquiries
• Meeting Requests
• Demo Requests
• Event Registrations

Information may be collected through:

• Contact Forms
• Demo Request Forms
• Newsletter Registration
• Event Registration
• Security Assessment Requests
• Email Communication
• Telephone Communication
• Cookies
• Analytics Technologies
• Marketing Platforms

Your personal information is processed only where necessary for legitimate business purposes, including:

• Responding to inquiries
• Providing requested services
• Delivering cybersecurity consulting
• Preparing commercial proposals
• Scheduling meetings and demonstrations
• Managing customer relationships
• Delivering technical support
• Improving our website
• Conducting analytics
• Sending newsletters and marketing communications (where consent has been provided)
• Managing events and webinars
• Meeting legal and regulatory obligations
• Preventing fraud and cyber threats
• Protecting our infrastructure and services

We process personal data under one or more of the following lawful bases pursuant to Article 6 of the GDPR:

• Your Consent
• Performance of a Contract
• Pre-contractual Measures
• Compliance with Legal Obligations
• Legitimate Business Interests

Where consent is required, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Remember user preferences
• Analyze website performance
• Improve user experience
• Measure website traffic
• Support security monitoring
• Detect malicious activity

Users may manage cookie preferences through their browser settings or through our Cookie Consent Platform where available.

For more information, please refer to our Cookie Policy.

Our website may utilize trusted third-party technologies including, but not limited to:

• Google Analytics
• Google Tag Manager
• Google Maps
• Microsoft Clarity
• LinkedIn Insight Tag
• Meta Pixel
• YouTube Embedded Content

These services may collect anonymous or pseudonymized usage information in accordance with their respective privacy policies.

If you subscribe to our newsletter or request updates, we may send you information regarding:

• Cybersecurity News
• Product Updates
• AI Innovations
• Security Alerts
• Educational Resources
• Events and Webinars
• Industry Insights

You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link included in every email or by contacting us directly.

AI312TEC does not sell, rent, or trade personal information.

Your information may be shared only where necessary with:

• Cloud Service Providers
• Hosting Providers
• CRM Platforms
• Email Service Providers
• Payment Providers (where applicable)
• Technology Partners
• Professional Advisors
• Government Authorities where legally required

All third-party processors are contractually obligated to process personal information securely and in accordance with GDPR requirements.

Where personal information is transferred outside the European Economic Area (EEA), AI312TEC ensures that appropriate safeguards are implemented, including:

• European Commission Adequacy Decisions
• Standard Contractual Clauses (SCCs)
• Other legally approved transfer mechanisms

Personal information is retained only for as long as necessary to:

• Provide requested services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Protect legitimate business interests

Once retention periods expire, information is securely deleted or anonymized.

Protecting information is central to our business.

AI312TEC implements industry-recognized technical and organizational safeguards, including:

• Data Encryption
• SSL/TLS Secure Communications
• Endpoint Protection
• Multi-Factor Authentication (MFA)
• Identity & Access Management (IAM)
• Role-Based Access Control (RBAC)
• Network Segmentation
• Continuous Security Monitoring
• Security Logging
• Vulnerability Management
• Patch Management
• Backup & Disaster Recovery
• Security Incident Response Procedures

These measures are continuously reviewed and improved to maintain the confidentiality, integrity, and availability of information.

Subject to applicable law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion ("Right to be Forgotten")
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with your local Data Protection Authority

Requests regarding your personal information may be submitted using the contact information provided below.

Our services are intended exclusively for businesses and professional users.

We do not knowingly collect personal information from children under the age of 16.

As a cybersecurity-focused organization, AI312TEC follows internationally recognized security principles and frameworks, including:

• GDPR
• NIS2 Directive
• ISO/IEC 27001
• Zero Trust Architecture
• Security by Design
• Privacy by Design
• Risk-Based Security Management

Protecting customer information is an integral part of our corporate governance and operational strategy.

AI312TEC reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, technological, or operational changes.

The latest version will always be published on this website together with its effective date.

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us.

AI312TEC

Email: info@ai312tec.com

Website: www.ai312tec.com

We are committed to responding to privacy-related requests promptly, transparently, and in accordance with applicable data protection laws.